Careers

Position Title:  IT Manager

Department: Operations, Tashkent Campus 

How to Apply: Submit a resume to uzcareers@webster.edu    

General Statement of Duties and Reporting Line

Webster University Information Technology is a community of Information Technology professionals, across the United States and the globe, committed to delivering service and technological solutions in support of teaching, learning, and administration. Our IT workforce has both breadth in their ability to collaborate and innovate across disciplines, and depth in specific areas of expertise. Webster University IT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. Webster’s IT team gathers technically proficient, nimble, user-focused, and accountable IT professionals who also connects with the importance of collaborating well in a team environment, we are looking for you!

The IT Manager provides consistent delivery of all IT services based on strategic leadership and best practice given by your IT supervisors. Delivering the services in a consistent, effective and efficient manner. This role involves a great deal of collaboration with peers across the University’s network of campuses to ensure the efficient operations, availability and reliability of the environment. 

Reports to: Chief Information Officer and the Director of Global IT Operations

Management tasks: 

• Establish consistent delivery of all IT services based on best practice and agreed upon practices with the St. Louis campus and the Director of Global IT Operation
• Evaluate user needs to ensure all employees, faculty and students can work as efficiently as possible
• Report on all incidents using the internal tools
• Supervise and monitor the Global IT Service desk with the help of an ITSM Tool
• Build an internal global wiki with technical documentation/manuals
• Manage crisis situations, which may involve complex technical hardware or software problems
• Support the development and promote all institutional processes and policies
• Review and assess equipment and services and provide feedback to supervisor
• Maintain close and efficient relationship with global IT team
• Recommend training for the team and her/himself, incl. attending conferences 

Administrative tasks: 

• Monitor and maintain networks and servers
• Upgrade, install and configure new hardware and software to meet company objectives
• Implement security protocols and procedures to prevent potential threats
• Perform access control
• Perform diagnostic tests and debug procedures to optimize computer systems
• Document processes, as well as backing up and archiving data
• Develop data retrieval and recovery procedures
• Design and implement efficient end-user feedback and error reporting systems
• Keep up to date with advancements and best practices in IT administration
• Work with the Director on planning, developing and implementing the ICT budget
• Offer users appropriate support and advice, also providing training and support as needed
• Supervise, mentor, train and manage IT support technicians
• Be the first point of contact for any troubleshooting including some periods outside of normal working hours (on-call duties)
• Stay up to date and relevant, in collaboration with her/his team, all IT related documents (process and policies) and regulations/data privacy/technical developments 

Duration of the appointment: Indeterminate 

 
Pre-requisites

• Bachelor's degree in computer science, information technology, information systems, or similar degree
• At least 5 years' experience in a similar role
• Extensive experience with IT systems, networks, and related technologies
• Solid knowledge of best practices in IT administration and system security
• Experience of working in an educational environment along with a globalized IT matrix structure would be an advantage
• Strong analytical and problem-solving skills, pro-active and open-minded
• Very strong leadership and communication skills: oral, written, presentation, facilitation
• Proven ability to communicate and collaborate effectively with people at all organizational levels
• Attention to detail, ability to meet deadlines, planning and time management skills
• Strong technical understanding of information systems to address issues that arise across the organization
• Strong customer service orientation, problem solving and capacity to provide staff, faculty and students with basic training
• Team worker; strong intrapersonal skills, based on trust

Objectives

• Continuous improvement of quality of service
• Alignment of expenses vis-à-vis budget
• Zero delay on answer to tickets/requests
• Contribution to institutional projects

Position Title: Undergraduate Advisor

Type: Full-time

Department: Department of Academic Affairs

Number of Positions: 1

How to Apply: Submit a resume to uzcareers@webster.edu and include the job title in the subject line

Job Description

As an undergraduate advisor, this position serves as the Advising Officer of the Tashkent campus and reports to the Vice-Rector for Academics. Advisors provide high-quality academic advising to Webster University students. Advisors assist students in the creation of educational plans that promote student success, align with the student’s academic and career goals, and follow academic curriculum requirements. Advisors are expected to understand, interpret and communicate academic policy and procedure to both students and colleagues across the institution. Proactive advising approaches focused on student retention and completion are integral and advisors may engage in intrusive advising and continuous follow-up to at-risk students. By building relationships with academic units and other academic/student development partners, advisors can guide and refer students to appropriate resources. Advisors obtain and share knowledge across multiple disciplines. Advisors are responsible to their students, their institution, their professional practice, for involving others, to higher education, and to themselves.

The mission of advising is to empower students to achieve their academic and professional goals while providing comprehensive advising tools and resources to the Webster University community. The Advisor is responsible for academic advising matters; the focus and pertinence of this work is on academic quality and student success.

Duties and Responsibilities

• Assist in coordinating undergraduate scheduling, advising and registration, including through the usage of all applicable University systems, such as CX/CARS, Starfish and Qualtrics, and through the registrar, program leaders and others applicable in Academic Affairs.
• Monitor and participate in recruitment, registration and retention initiatives, activities and reports relative to data-driven decision-making.
• Assist in ensuring undergraduate academic policies and procedures.
• Assist with student academic performance, progression and success, including warnings, probations, dismissals and reinstatements.
• Assist in undergraduate faculty and student success training and development workshops/meetings, including orientations, registration and admit days.
• Provide accurate academic advising to students, both in person, virtually and in all communications, including entering student schedules/changes into CX.
• Develop broad skills that apply to all applicable undergraduate programs, but may be assigned to a specific program or school/college.
• Assist students in developing educational plans that are consistent with academic and professional goals of student.
• Provide students with accurate information about academic progression and degree.

Requirements

• Teach advisees skills and knowledge to promote student retention and success.
• Assist students in overcoming educational concerns and seeking educational opportunities.
• Help students access campus resources that will increase academic success and refer students to appropriate campus resources, including globally and digitally.
• Assist in evaluation and determining student transfer of credits.
• Review, collect, and utilize data about student academic and educational needs, performance, retention, completion and concerns.
• Acquire and share knowledge across multiple academic disciplines, including GCP and ESL.
• Understand, interpret and communicate undergraduate academic and programmatic policy and procedure.
• Collaborate with faculty and other service units across campus and serve as a resource for other advisors, faculty and University colleagues, particularly in academic affairs.
• Engage in career advising and coordination with career development.
• Participate in events as well as the recruitment activities.
• Contribute to the vision of Webster University and Academic Advising.
• Understand and attention to student development and relevant theories.
• Assist the Vice-Rector of Academics relative to other related duties and responsibilities as assigned.

Qualifications, Preferred

• Advanced degree (master's)
• Ability to cultivate and maintain supportive internal relationships with Webster team, and the various constituents of Webster University Tashkent
• Ability to work collaboratively on shared strategic goals with academic and administrative leaders.
• Experience in international higher education, including overseeing degree-granting locations abroad.
• Commitment to high quality, innovative, S-style student-centered learning and to providing students with transformative education for individual excellence and global citizenship.
• Commitment to diversity and inclusion and demonstrated ability to work successfully in a diverse, multi-cultural, complex international organization
• Excellent communication skills, including public speaking, persuasive speaking and presentation skills; ability to advocate for Webster University, its students, faculty and programs.
• Fluency in English (required).
• Must possess or be able to obtain employment credentials required to work in Uzbekistan.

Position Title: Instructor of Film and Video Production

Type: Full-time

How to Apply: Submit your CV to this form

Required Qualifications and Skills

1. Must be able to teach offline (on campus) at Webster Tashkent. Special arrangements may be made for international faculty moving to Uzbekistan for this assignment. Details on request.
2. Master’s degree or a bachelor’s degree plus five years of experience in the video production business is also required. Proven professional experience in video production is a must.
3. English at a professional fluency is required.
4. Must be capable of working autonomously in the areas of videography (camera or multi-camera with sync sound) using stabilizers (Ronin or other), 3-point lighting, and must be able to direct others in a larger crew is needed.
5. Must be proficient in DIT (digital image transfer), editing projects in Adobe Premiere and AfterEffects.
6. Integrate all video and audio components in the new video studio on campus; podcast and radio facilities.
7. Be able to produce and direct a multi-camera shoot with several camera-persons, audio engineer and video-switching engineer.
8. Familiarity and production experience with the following equipment and systems:
   1. Sony cameras; 6500, 6600, A7Siii, FS5, FX6 (or the majority of these).
   2. Zoom Recorder H4N.
   3. Ronin, (DJI) Stabilizers, ability to learn Osmo, Manfroto and Moza.
   4. Adobe Suite, primarily Premiere, AfterEffects, Photoshop, Lightroom.
   5. Video Studio Configuration and Integration: Control Room Setup; Black Magic Multi-Camera Switcher; Wireless Headset operation (x6); Wireless Multi-camera Transmission; Audio Mixing and Microphone equipment; Basic Lighting setup.
   6. Familiarity with Windows workstations (primarily), but also Mac workstations, and cross platform translation.
   7. Proficiency with Microsoft Office, including Word; Excel; Outlook.

Courses to be Taught

1. FTVP 1100 Produce and Direct
2. FTVP 1200 Camera and Light
3. FTVP 1300 Edit and Color
4. FTVP 1400 Graphics and Effects
5. EPMD 1000 Introduction to Media Production
6. PHOTO 1010 Digital Basic Photography

Other courses may also be offered depending on the candidate's qualifications and experience.

Webster University in Tashkent is currently accepting applications for adjunct faculty in the following fields:

• accounting
• business
• business law
• computer programming
• computer science
• data analytics
• economics
• entrepreneurship
• finance
• information technology
• international relations
• journalism
• management
• marketing
• media studies
• psychology
• public relations
• sociology
• statistics
• sustainability studies